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Homestay House Rule for Short Term Rental

We are welcome all the guest for the short term stay at the homestay house at Ampang Jajar, Butterworth. We truly hope that you are enjoy your stay in this lovely city and beautiful Penang Island.

As the homestay is located in a residential neighborhood, we are appreciate your cooperation to abide the “House Rules”  when you are stay with your friend, family and your loved-one. This basic guide line is to help you enjoy yourself while not disturbing the residents in the homes around you. As most of your neighbors are not on vacation, and they are appreciate the peace and quiet environment within the estate.

We thanks for your respect and consideration.

HomeStay House Rule for Short Term Rental

Homestay House Rules

Check in and Checkout time 

  •  Check-in : 15:00
  •  Check-out : 12:00


The occupancy for the house is 13 pax with 4 more additional pax for the comfortable stay in the 5 bedrooms.

  • Master Bedroom ( 3 pax + 2 additional)
  • Guest Room ( 4 pax + 2 additional)
  • Bedroom 1, 2 & 3 ( 2 pax each)
  • Additional guest, please inform concierge for specially arrangement of additional mattress

Noise Restrictions:

In compliance with the loud and unreasonable noise ordinance,  you and your groups must avoid creating “excessive loud and unreasonable noise” after 10 p.m. at night and before 8 a.m. in the morning.  Noise activities such as party or events with big party shall be stopped after 10 p.m.

Restriction :

  • No Drug and restricted material government by law.
  • No throw cake. Any necessary cleaning requirement due to throw cake etc.  to sofa/ bed sheet etc will be subjected chargeable cleaning service.
  • No smoking within the house. We advise the smoker to smoke outside the premises such as at car porch in order to provide pleasant stay environment to other guest.


This property is provided 2 covered parking spaces ( standard car size) at the car porch. If there is more car park lot is required, street parking must be obeying all the applicable parking laws.

Be respectful and do not park and block the neighbors’ door entrance. Keep safe distance at the junction and do not park at the alley.  For other big vehicles such as small bus or the additional car can be parked along the street, or the opposite side of roads which may not obstruct other vehicle users within the neighborhood.

Food Waste and Debris

All refuse and food waste must be placed in the plastic disposal bags and placed in the outside of the house disposal bin ( green colour). This not limited to the debris, food waste or vomiting/ rubbish.  Do not leave the food waste at the home so that it will help keep your house stay environment clean and comfortable.


Always lock the main door and metal gate when out. Ensure the kitchen appliance and stove are closed before leave the house.

Refrain to open up the metal grille of the window without any reason.

Keep an eye on the kids when they are in kitchen, using the staircase. No horseplay around the staircase, bathroom and in kitchen.

Responsibility :

The host is not responsible for any injury, lost, damage of the property or items of the Guest. We advise all the stay in guests to perform due diligently to taking care of individual safety, hygiene and protection of the personnel items or property.

Should there be any unsafe or damages property spotted, please refrained to use it and report to our concierge to arrange for repair.

Travel Insurance:

We strongly recommend all Guest to purchase personal travel insurance to cover loss of deposit, baggage, personal accident, injury, illness and others. We will not be liable for any accidents, loss or damage.

Emergency  :

In case of emergency, fire or accident, do call our concierge and direct contact the local emergency contact in the notice board.

Emergency Contact :

Balai Mak Mandin             04-324 1422

Butterworth Bomba         04-324 444

Hospital Seberang Jaya        04-382 73333

Rescue 911 ( JPAM)           04-323 7414

Red Crescent (RC)               017-407 7286


Need any clarification, please contact our concierge and drop us a line.


Butterworth Homestay

HomeStay House Rule For Short Term Rental